Telematics Customer Support Lead - (Remote - US)
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Telematics Customer Support Lead in the United States.
We are seeking a driven and experienced Telematics Customer Support Lead to join a high-impact team responsible for delivering an outstanding customer experience. In this role, you will take ownership of support operations for an advanced telematics platform, ensuring fast and effective resolution of issues, building scalable support processes, and driving key performance metrics. You'll act as a subject matter expert for both internal and external stakeholders and work cross-functionally to help optimize the platform's success in multiple industries including trucking, rail, and cold chain logistics.
Accountabilities: