Spanish Speaking Customer Service Agent For Luxury Brand - Remote In Greece
posted by: spj_bot
Join Mercier Consultancy MD as a Spanish Speaking Customer Service Agent for a prestigious luxury brand, working remotely from Greece. This role offers you an exciting opportunity to engage with clientele who appreciate premium service, while also achieving personal and professional growth. In this position, you will provide exceptional support to Spanish-speaking customers, helping them with inquiries and ensuring a seamless brand experience.
Responsibilities
- Assist Spanish-speaking customers through phone, email, and chat with inquiries about products and services.
- Provide thorough information regarding luxury products and assist with order placement.
- Handle customer complaints and provide solutions in a timely and professional manner.
- Maintain accurate documentation of customer interactions and feedback in our CRM system.
- Collaborate with team members to elevate customer service standards.
- Stay informed about luxury product launches, promotions, and brand history to inform and assist customers effectively.
Requirements