German Speaking - Customer Support iGaming in Malta - Relocation Included
posted by: spj_bot
Next Job Abroad is excited to announce an opening for a German Speaking Customer Support Agent within the thriving iGaming industry in Malta. This is an amazing opportunity for those who are eager to leverage their language skills in a vibrant and culturally rich environment. We are dedicated to providing our customers with unparalleled support, and we are looking for passionate individuals to join our team.
As a Customer Support Agent, you will play a crucial role in maintaining our reputation for excellence by ensuring all queries from our German-speaking clientele are handled promptly and professionally. We offer comprehensive relocation support to make your transition to Malta as smooth as possible.
Key Responsibilities
- Provide top-notch customer service via live chat, email, and phone to our German-speaking customers.
- Resolve customer inquiries, issues, and complaints with accuracy and empathy.
- Assist customers in navigating our gaming platform and enhance their overall experience.
- Collaborate with team members to achieve service level targets and maintain quality standards.
- Record customer interactions and feedback accurately in our support systems.
- Engage in continual learning by participating in product training and service workshops.
Requirements