Czech Speaking Customer Service For Booking.com - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives for Booking.com, with the flexibility to work remotely from Greece. If you have a passion for travel and customer service, this position is perfect for you! As a customer service representative, you will assist travelers with their booking inquiries and ensure they have a seamless experience while exploring the globe.
Key Responsibilities
- Respond to customer inquiries regarding bookings, cancellations, and travel-related questions via phone, email, and chat in Czech.
- Provide information on accommodation options, pricing, and promotions available on Booking.com.
- Assist customers in resolving issues related to their bookings and ensure a high level of satisfaction.
- Document interactions accurately and maintain customer records in the CRM system.
- Collaborate with other departments to ensure effective service delivery and resolution of customer queries.
- Stay informed about industry trends and updates related to Booking.com services.
Requirements