Czech Customer Support Consultant - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for a dedicated Czech Customer Support Consultant to join our team in Athens. In this role, you will provide exceptional support to our Czech-speaking clients, assisting them with their inquiries and ensuring they have a positive experience with our services.
Key Responsibilities
- Offer excellent customer support to Czech-speaking clients via phone, email, and chat.
- Address a wide range of inquiries, including questions about products, services, and account management.
- Resolve customer issues proficiently while maintaining a high level of customer satisfaction.
- Document interactions for quality assurance and future reference.
- Collaborate with other departments to ensure efficient problem resolution.
- Keep current on product knowledge and service updates to effectively support customers.
Requirements