business process improvement

(Senior) Customer Success Manager (m/w/d) - (Remote - Germany)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a (Senior) Customer Success Manager (m/w/d) in Germany.

As a Senior Customer Success Manager, you will be a key partner for larger clients, helping them optimize their experience with ERP software solutions. You will work closely with both customers and internal teams to understand client needs, structure requirements, and drive successful outcomes. Your focus will be on improving customer satisfaction throughout their lifecycle, from onboarding to renewal, while leveraging your technical expertise to address complex challenges. This role requires a deep understanding of ERP systems, excellent problem-solving skills, and the ability to foster strong, long-term customer relationships.

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