Elite is looking for a knowledgeable and customer-focused Service Advisor to join our team. The Service Advisor plays a crucial role in ensuring exceptional customer service and communication between the customers and the service department.

Key Responsibilities

• Greet customers and ascertain their automotive service needs.
• Assist customers by providing advice on repairs and maintenance services.
• Prepare and present detailed service estimates and obtain customer approvals.
• Coordinate the scheduling of service appointments and manage workflow in the service department.
• Communicate with service technicians about the specifics of customer needs and repair recommendations.
• Follow up on service appointments and ensure customer satisfaction with service received.
• Review vehicle history and make tailored service recommendations.
• Handle customer complaints and resolve issues effectively.
• Maintain accurate records of services performed on vehicles and other administrative tasks.

Requirements

Qualifications:

Seeking a highly organized and experienced Parts Manager to oversee the daily operations of our parts department. The ideal candidate will be responsible for inventory management, staff supervision, vendor relations, and ensuring the highest level of customer satisfaction. This individual plays a crucial role in the efficiency and profitability of the service and repair process by maintaining an accurate inventory of parts and delivering outstanding support to technicians and customers.

Key Responsibilities:

Duluth Kia is seeking a highly organized and experienced Parts Manager to oversee the daily operations of our parts department. The ideal candidate will be responsible for inventory management, staff supervision, vendor relations, and ensuring the highest level of customer satisfaction. This individual plays a crucial role in the efficiency and profitability of the service and repair process by maintaining an accurate inventory of parts and delivering outstanding support to technicians and customers.

Key Responsibilities:

Elite is looking for a knowledgeable and customer-focused Service Advisor to join our team. The Service Advisor plays a crucial role in ensuring exceptional customer service and communication between the customers and the service department.

Key Responsibilities

• Greet customers and ascertain their automotive service needs.
• Assist customers by providing advice on repairs and maintenance services.
• Prepare and present detailed service estimates and obtain customer approvals.
• Coordinate the scheduling of service appointments and manage workflow in the service department.
• Communicate with service technicians about the specifics of customer needs and repair recommendations.
• Follow up on service appointments and ensure customer satisfaction with service received.
• Review vehicle history and make tailored service recommendations.
• Handle customer complaints and resolve issues effectively.
• Maintain accurate records of services performed on vehicles and other administrative tasks.

Requirements

Qualifications: