(fluent Spanish & English) Customer Support Consultant (Benin)

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide exceptional customer support via emails, calls, chats, and social media
• Build positive and long-lasting relationships with customers
• Effectively manage and follow up on the inquiries
• Always be up-to-date with the general market conditions
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Continuously seek improvement to enhance the team's performance

What you need to succeed in this role: