(Digital Photography) Customer Onboarding Agent (South Africa)
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Onboarding Agent within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
- Assist new photographers throughout the registration, portfolio submission, and onboarding process
- Provide new creators with guidance and support regarding their portfolio status, identifying missing elements, and offering suggestions to enhance their submissions
- Encourage activation by assisting new creators in understanding the system and completing their first mission
- Re-engage inactive or hesitant creators during registration and onboarding
- Monitor progress and report common obstacles
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
What you need to succeed in this role: