Technical Account Manager (1 Year Contract)

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

Successful candidates will act as man-in-the-middle between customer and IT technical teams to ensure exceptional customer experience. They will build strong customer relationships from a technical aspect and evaluate their needs to suggest IT solutions making sure IT projects are delivered on time and technical support requests are resolved in due time.

This role requires excellent prioritization, responsiveness, and customer service, along with excellent communication skills.