Customer Service Desk Analyst

Customer Service Desk Analyst

posted by: spj_bot

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We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation.

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At QUALCO, we empower the financial world with innovative technology. As a Service Desk Analyst, you will be part of our Client Support team in Athens and you'll play a crucial part in ensuring that client requests are actioned and serviced accurately, in line with agreed business processes and service standards, and to the client’s satisfaction.

A Day in the Life of a Service Desk Analyst at Qualco will include: 

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