Dutch Speaking Customer Service for Insurance industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a position for Dutch Speaking Customer Service Representatives in the insurance industry. This role is an excellent opportunity for individuals who excel in customer relations and are eager to support clients in navigating their insurance needs. As a representative, you will provide assistance in Dutch, ensuring that customers receive accurate information and exceptional service related to their insurance policies and claims.
Key Responsibilities
- Handle customer inquiries about insurance products, policy details, and claims processes via phone, email, and chat in Dutch.
- Provide clear and concise information regarding coverage options, rates, and benefits.
- Assist clients with submitting claims and resolving any issues that may arise.
- Document customer interactions and maintain accurate records in the system.
- Collaborate with internal teams to ensure timely and effective resolution of customer issues.
- Stay up to date with industry regulations and product offerings to provide informed responses.
Requirements