Pastizzi & Jackpots - Danish Customer Service in iGaming - Relocate to Malta
☀️ Picture This...
It’s a Tuesday afternoon. You just closed your laptop after an awesome shift with a kick-ass team. 10 minutes later, you’re at a beach bar with a cold drink, soak up 25°C sunshine, and plan a weekend catamarans trip around the Blue Lagoon.
If your current routine involves grey skies, wet commutes, and endless coffee refills just to survive the winter—this is your sign to make a move.
We are looking for energetic, early-career professionals with call center experience to join one of Europe’s boldest, most dynamic iGaming giants on the sunny island of Malta!
🎮 What You’ll Actually Be Doing
You won't just be reading scripts—you're the vibe manager and frontline hero for thousands of active players!
- Live Chat & Email Support: Assist players in real-time with everything from game rules and bonus activations to payout queries and account verification.
- Problem-Solving Superhero: De-escalate tricky situations, troubleshoot tech glitches, and leave every user with a smile.
- Cross-Department Collaboration: Work side-by-side with VIP managers, Payments, and Risk teams to keep the platform running like a dream.
- Keep the Energy High: Bring your personality, humor, and active listening skills to work every single day.
Requirements