Dutch-Speaking Customer Support Agent - Fully paid Relocation to Athens Greece

Dutch-Speaking Customer Support Agent - Fully paid Relocation to Athens Greece

posted by: spj_bot

Ready to take your IT career international, working in a team supporting one of the biggest tech brands in the world?

We are hiring on behalf of our client for experienced German-speaking Technical Support Engineers to support Microsoft Customers in their Microsoft Customer Support team. This is not entry-level support, this role is designed for professionals with a strong technical foundation who want to work with complex systems, enterprise environments, and real problem-solving.

And yes, you’ll be doing this while living in Greece.

Your Role

You’ll work with business customers, helping them resolve technical issues across Microsoft environments and services. This means collaboration, analysis, escalation when needed, and keeping stakeholders informed throughout the process.

You will:

  • Troubleshoot and resolve technical issues for Microsoft business clients
  • Handle cases across multiple channels (email, chat, phone)
  • Log and manage cases in internal systems
  • Investigate root causes and provide structured solutions
  • Escalate complex cases appropriately
  • Maintain strong professional relationships with business customers
  • Contribute to high customer satisfaction through technical expertise and communication

Requirements

View the job post & apply
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