Danish Speaking Customer Service for Aviation industry
posted by: spj_bot
Mercier Consultancy MD is delighted to present a fantastic job opportunity for Danish Speaking Customer Service Representatives in the aviation industry. If you are enthusiastic about air travel and have a commitment to providing excellent customer service, this position is perfect for you. As a Customer Service Representative, you will assist passengers and clients with their inquiries, ensuring a smooth and pleasant experience.
Key Responsibilities
- Respond to customer inquiries regarding flight schedules, bookings, and aviation services via phone, email, and live chat in Danish.
- Assist customers with reservations, changes, cancellations, and special requests.
- Provide accurate information on travel policies, baggage regulations, and safety procedures.
- Resolve customer issues and complaints effectively and efficiently.
- Maintain thorough records of customer interactions and transactions in the CRM system.
- Collaborate with various teams within the aviation sector to address customer needs.
- Stay updated on industry developments and service offerings to provide the best assistance.
Requirements