Tier II Customer Support Representative, I/DD

Tier II Customer Support Representative, I/DD

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Tier II Customer Support Representative, I/DD in District of Columbia, New York, Minnesota.

We’re looking for a skilled and service-oriented Tier II Customer Support Representative with experience in the I/DD (Intellectual and Developmental Disabilities) sector. In this remote role, you will serve as an advanced support resource for clients, resolving technical issues related to electronic visit verification, billing, scheduling, and compliance. You will work closely with cross-functional teams and help improve overall client satisfaction by offering expert guidance and timely resolutions. This role is best suited for someone passionate about healthcare tech and experienced in Medicaid/Medicare billing workflows.

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