Customer Support Team Lead - (Remote - US)

Customer Support Team Lead - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Team Lead in the United States.

We’re looking for a people-first leader to guide and inspire a remote team of customer support professionals. As a Customer Support Team Lead, you will be responsible for coaching your team, analyzing performance metrics, and identifying opportunities for continuous improvement. You’ll work cross-functionally to ensure customer issues are resolved efficiently and escalations are handled with care. If you're passionate about customer success, data-driven decision making, and fostering a high-performing culture, this role is a perfect opportunity to make a real impact.

Accountabilities:

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SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

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