Support Engineer (Voice Technology)

Company Introduction: 

At SecureCo, we’re at the forefront of enterprise voice technology solutions, delivering mission-critical communication infrastructure to businesses worldwide. As a leading provider of VoIP and voice technology services, our mission is to ensure seamless, secure, and reliable communication for our enterprise clients. 

What sets us apart is our deep technical expertise and commitment to excellence in voice technology - we understand that when communication fails, business stops. That’s why we've built our reputation on delivering high-availability solutions that our clients can depend on. 

As we continue to expand our global reach and enhance our service offerings, we’re looking for talented professionals to join our distributed support team. If you’re technically skilled, customer-focused, and passionate about solving complex voice technology challenges, we’d love to have you on board. 

About the Role 

As our Support Engineer (Voice Technology), you’ll be the technical expert our enterprise partners and vendors rely on when they need Level 2 & 3 support with their voice technology solutions. You’ll handle complex technical troubleshooting, perform configurations and implementations, and ensure our customers receive world-class technical support.