Customer Service Desk Analyst
With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
At QUALCO, we empower the financial world with innovative technology. As a Service Desk Analyst, you will be part of our Client Support team in Athens and you'll play a crucial part in ensuring that client requests are actioned and serviced accurately, in line with agreed business processes and service standards, and to the client’s satisfaction.
A Day in the Life of a Service Desk Analyst at Qualco will include: