Swedish Speaking Customer Service Agent iGaming

This role is all about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta.

Picture this: you live five minutes from the sea, grab an iced latte before work, and spend your evenings exploring beaches, rooftop bars, and a social scene full of people who, just like you, packed a suitcase and took a chance on something bigger.

That’s what this opportunity offers.

You’ll be the go-to person for Swedish players who need help with anything from account questions to payments and general support. Calls, chats, emails — you’ll handle it all, and no two days ever look the same.

You’ll become a mini-expert in sportsbook & casino, and you’ll get the freedom to actually solve problems — not just pass cases around. Your ideas and feedback will matter, and your voice will be heard.

Requirements

Helping customers via phone, chat and email

Solving cases fully — not just forwarding them

Approving withdrawals and handling KYC

Running daily security checks

Spotting trends and sharing insights to improve processes

Working closely with other internal teams

Reaching your KPIs and contributing to a strong team atmosphere

Benefits

Relocation package + bonus scheme