Customer Support Representative (SaaS)

Company Introduction

We’re part of a leading Recruitment-as-a-Service (RaaS) network powered by Hustler Marketing. Hustler Marketing is a full-service digital agency serving eCommerce stores and B2B brands globally, specializing in email & SMS marketing, UGC ads, creative production, and high-quality talent placement.

What sets us apart is our values: bold creativity, data-driven decision making, and a linchpin mindset. Nearly 75 clients across 5 continents trust us not only for campaigns, but also for building strong, scalable teams that drive long-term growth. Hustler Marketing recruits top talent across the Americas, Europe, and Asia, offering flexibility, global reach, and meaningful opportunities to shape client success.

As we expand our RaaS (Recruitment As A Service) talent pool, we’re seeking stellar Customer Service Representatives who combine empathy, problem-solving, and professionalism. Your role will be central in supporting digital companies that collaborate with Hustler Marketing to build world-class customer experience teams.

About the Role

As a Customer Service Representative within our RaaS talent pool, you’ll serve as the front line of support for users of digital platforms. Depending on client’s and partner’s requirements, you will manage queries through chat, email, ticketing systems, and occasionally phone, ensuring every interaction leaves a positive, professional impression.