(Fluent English and Russian) Customer Support Consultant, crypto (remote)
Are you passionate about pioneering technology that's reshaping financial landscapes?
What if you had a chance be a part of a transformative industry without boundaries?
Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes đŸ’›
What you will do:
- Provide exceptional customer support in the blockchain sector via chats, and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies
What you need to succeed in this role: