Knowledge Content Manager - (Remote - US)

Knowledge Content Manager - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Knowledge Content Manager in the United States.

We’re seeking a Knowledge Content Manager to lead the development and management of a centralized, customer-facing knowledge base. This role involves streamlining technical documentation across multiple products, optimizing user experience, and using data and AI tools to increase self-service rates and reduce support volume. You will play a key role in transforming complex information into accessible content, while building a scalable system for long-term knowledge management. The position sits within the Customer Support team and collaborates cross-functionally to ensure the accuracy, relevance, and usability of all published content.

Accountabilities:

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