Technical Client Success Specialist

Location: Fully Remote, UK

Contract Type: Full-time, permanent, 40 hour per week Mon-Fri

Department: Client Success

Interviews: Max 4 stages

About Vable

Vable is a news aggregation and publishing platform that supports international law firms, consultancies and government departments in staying ahead of critical developments.

We help our clients manage information overload by streamlining the way they discover, curate and share vast volumes of professional content.  By delivering the right information to the right people at the right time, we enable lawyers and business leaders to stay informed, respond faster, and make confident decisions - all while saving valuable time.

The Opportunity

As our Technical Client Success Specialist, you’ll act as the technical liaison within Client Success, collaborating with colleagues across Content, Product, and Engineering to ensure client issues are diagnosed and resolved efficiently. This role combines technical understanding of content sources with strong communication skills to ensure clients receive clear, timely updates, and that internal teams have a reliable technical escalation point.